ALTERNATIVE DISPUTE RESOLUTION
Participants who enroll in the “Nonviolent Strategies for Conflict Resolution” course will receive a thorough overview of the methods and strategies for addressing and resolving disputes without resorting to violence.
To foster understanding and beneficial change in a variety of conflict contexts, participants will acquire practical skills in mediation, negotiation, arbitration, and conflict management. The course also places a strong emphasis on conflict transformation and prevention for long-lasting solutions. This course is intended as a survey course. For students who wish to become practitioners, more research and practice will be necessary.
NOTE: Focused listening is a basic skill used by mediators to foster an atmosphere of trust and understanding is active listening. It entails paying close attention to what each participant is saying, utilizing affirmations and nods as verbal cues, and expressing empathy with nonverbal indicators including keeping eye contact and an open body posture. The mediator demonstrates that each party’s viewpoint is recognized and respected by actively listening and attempting to understand the feelings and issues concealed behind the words. Making the parties feel heard through active listening increases their willingness to communicate openly and productively throughout the mediation procedure (from the Course Module on Mediation).
Students who successfully complete the Alternative Dispute Resolution (ADR) course will have a thorough understanding of numerous nonviolent strategies, including mediation, arbitration, and negotiating tactics. Upon completion, students can request a certificate, which shows that they have completed this survey course on conflict prevention and transformation tools. This knowledge will empowering them to meaningfully contribute to conflict resolution and the advancement of positive change in a variety of personal, professional, and societal contexts.